What happens if I want to cancel my subscription?

Subscriptions renew on a monthly or annual basis depending on your chosen plan. You can cancel your subscription at any time by following the instructions here and your subscription will be ended at the end of that billing period.

Can I get a trial first?

Yes, you can sign up for a 14-day free trial for one of your farms (no obligation to purchase or credit card required when you do so via the web app) by following the instructions here.

What are my payment options?

You can pay by debit or credit card. 

Will I have to get a subscription for each of my farms?

Subscriptions are done at a farm level, if you manage multiple farms you will need to upgrade each of them.

How do you calculate prices?

We charge a flat rate per farm for each of our plans so you don’t have to spend ages calculating prices - see our pricing here.

How does the Field Health satellite imagery work?

We use Sentinel 2 satellite data processed Sentinel HUB. This comes from satellites that are part of the Copernicus project run by the European Space Agency. This provides satellite imagery that is updated on average once per week with a resolution of 10m and NDVI analysis and RGB colouring. 

What is the fair usage policy for fieldmargin paid plans?

You can create up to 200 farms under our fair use policy. Maximum farm area 200,000ha.

You can access up to 100,000 ha of Field Health imagery (total fields on farm) when on the Pro plan. This is intended for use for fields on a farm. Not for an area or region. Fields should be within a defined geographic area where the farm is. Coverage may be incomplete on farms which are very spread out because the extent of land may go over multiple tiles of imagery.

What is a farm on fieldmargin?

A farm is the unit of charging at fieldmargin, a customer pays per farm they have on the platform.

A farm is a single organisational unit involved usually in the production of food, fuel or fibre (although we have customers who run nature reserves and game parks). Typically this would be a single site but this could be a single business spread over a couple of sites spread over a small geographic area. In this case all sites would share the same team working across them.

Mapping sites that are very spread out on a single fieldmargin farm negatively impacts usability and performance.