What happens if I want to cancel my subscription?

Subscriptions renew on a monthly basis. You can cancel your subscription at any time by following the instructions here and your subscription will be ended from the following month.

Can I get a trial first?

Yes, you can sign up for a 14-day free trial for one of your farms (no obligation to purchase or credit card required) by following the instructions here.

What are my payment options?

You can pay by debit or credit card. 

Will I have to get a subscription for each of my farms?

Subscriptions are done at a farm level, if you manage multiple farms you will need to upgrade each of them.

How do you calculate prices?

We charge a flat rate per farm for each of our plans so you don’t have to spend ages calculating prices - see our pricing here.

How does the satellite imagery work?

We use Sentinel 2 satellite data processed Sentinel HUB. This comes from satellites that are part of the Copernicus project run by the European Space Agency. This provides satellite imagery that is updated on average once per week with a resolution of 10m and NDVI analysis and RGB colouring. 

What is the fair usage policy for satellite imagery on Pro?

You can access up to 100,000 ha of imagery (total fields on farm) under our fair use policy.

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